rtk66 Privacy Policy
Your privacy matters to us. This policy explains what data rtk66 collects, why we collect it, and how we keep it safe on our Bangladesh platform.
Your Privacy at a Glance
1. Introduction
rtk66 operates as an offshore online gaming platform serving players in Bangladesh and is committed to protecting the privacy and personal data of all registered users. This Privacy Policy sets out, in plain language, exactly what personal data we collect, how we use it, with whom we share it, how long we retain it, and what rights you have over it. It applies to all users who access rtk66 via any device, including mobile, tablet, and desktop browsers.
By registering for an rtk66 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to any part of this policy, you should not use the rtk66 platform and may request account closure at any time by contacting [email protected].
2. Information We Collect
rtk66 collects personal data in two ways: data you provide to us directly, and data we collect automatically when you use the platform. We collect only what is necessary for the legitimate purposes described in this policy.
Data You Provide Directly
Data Collected Automatically
When you access rtk66 via a browser or mobile device, we automatically collect the following technical and behavioural data to ensure platform security, performance, and compliance:
- Device identifiers, IP address, browser type and version, operating system, and network connection type
- Session duration, pages visited, features used, games played, bets placed, and navigation patterns within the platform
- Geolocation data at a country and city level derived from IP address (we do not use GPS-level location tracking)
- Cookie identifiers and similar tracking technologies as described in the Cookies section of this policy
3. How We Use Your Data
rtk66 uses collected personal data exclusively for the following purposes. We do not use your data for any purpose incompatible with the reasons for which it was collected:
- Account management: creating and maintaining your rtk66 account, verifying your identity, processing deposits and withdrawals, and managing account security
- Legal and compliance obligations: KYC verification, anti-money laundering (AML) checks, fraud prevention, and cooperation with applicable regulatory and law enforcement authorities
- Service delivery: providing access to casino games, live dealer tables, sports betting markets, and customer support across Bangladesh Standard Time (UTC+6) operating hours
- Responsible gaming: monitoring play patterns to identify signs of problem gambling and to administer self-exclusion, deposit limits, and session time controls
- Platform improvement: analysing aggregated and anonymised usage data to improve game selection, site performance, and user experience — no individually identifiable data is used for this purpose
- Marketing communications: where you have opted in, sending you personalised promotions, bonus offers, and updates relevant to BPL cricket season, IPL, Eid, or other events — you may opt out at any time
4. Legal Basis for Processing
rtk66 processes your personal data only when a lawful basis exists. The basis applicable to each processing activity is one of the following:
- Contractual necessity: processing required to deliver the services you requested when you registered — account creation, payments, game access, and customer support
- Legal obligation: processing required to comply with applicable AML, KYC, and financial crime prevention regulations
- Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and improvement of platform performance — where these interests are not overridden by your fundamental rights
- Consent: direct marketing communications and non-essential cookies — you may withdraw consent at any time without affecting the lawfulness of prior processing
5. Data Sharing and Disclosure
rtk66 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — only the transaction data required to process your deposit or withdrawal is shared, via encrypted, tokenised channels
- Game studios and software providers: providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive only session tokens and anonymous player identifiers — never your real name, contact details, or financial data
- Regulatory and law enforcement authorities: where rtk66 is required by law, court order, or regulatory direction to disclose personal data — we will notify you wherever legally permissible before disclosing
- Professional advisers: legal, accounting, or auditing firms engaged by rtk66, bound by confidentiality obligations, who need access to data to provide their services to us
Any third-party service provider engaged by rtk66 is required to process your data only on our documented instructions, to maintain appropriate technical and organisational security measures, and to delete or return data once their engagement ends.
6. Cookies and Tracking Technologies
rtk66 uses cookies and similar technologies (local storage, session storage, fingerprinting tokens) to operate the platform, remember your preferences, secure your session, and understand how players use the site. Cookies do not contain your financial data or KYC documents.
Types of Cookies We Use
- Strictly necessary cookies: required for the platform to function — session authentication, security tokens, and load balancing. These cannot be disabled without breaking core site functionality.
- Functional cookies: remember your language setting, game preferences, and responsible gaming configuration (deposit limits, session reminders) between visits.
- Analytics cookies: collect anonymised data about which pages and features are used most frequently, helping us improve the platform. No personally identifiable data leaves your device via these cookies.
- Marketing cookies: used only where you have given explicit consent; personalise promotional content and track the effectiveness of bonus campaigns relevant to your preferences.
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling functional cookies may affect your experience on the platform, such as resetting your language or game preferences on each visit.
7. Data Retention
rtk66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The standard retention periods applicable to rtk66 accounts are as follows: active account data is retained for the lifetime of the account; KYC documents and transaction records are retained for a minimum of 5 years following account closure to satisfy AML compliance obligations; marketing preference data is deleted within 30 days of an opt-out request; anonymised analytics data may be retained indefinitely as it does not constitute personal data.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Where deletion is technically complex (for example, data in backup systems), rtk66 will isolate the data from further processing until deletion is technically feasible, and will complete deletion at the next scheduled backup cycle.
8. Your Privacy Rights
As an rtk66 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with your registered mobile number or email address for identity verification. rtk66 will respond within 2 business days of receiving a verifiable request:
- Right of access: request a copy of all personal data rtk66 holds about you, including transaction history, KYC submission records, and communication logs
- Right of rectification: request correction of inaccurate personal data or completion of incomplete data held about you
- Right to erasure: request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations — note that KYC and transaction data required for AML compliance cannot be erased during mandatory retention periods
- Right to restrict processing: request that rtk66 limits how it uses your data while a dispute about its accuracy or lawfulness is resolved
- Right to data portability: receive a structured, machine-readable copy of the personal data you provided to rtk66 to transmit to another service provider of your choice
- Right to object: object to processing of your personal data based on legitimate interests, including profiling for marketing purposes — your objection will be honoured unless rtk66 can demonstrate compelling legitimate grounds that override your interests
rtk66 will not charge a fee for handling a data rights request unless the request is manifestly unfounded, repetitive, or excessive. Where a fee is applicable, you will be informed before we proceed. We may need to verify your identity before acting on your request to protect against unauthorised access to another person's data.
9. Data Security
rtk66 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit; AES-256 encryption for sensitive data at rest; role-based access controls limiting staff access to personal data on a strict need-to-know basis; regular third-party security audits and penetration testing; and automated anomaly detection on all account transactions.
While rtk66 takes every reasonable precaution to protect your data, no digital transmission or storage system is entirely free of risk. If you have reason to believe that your rtk66 account credentials have been compromised, contact [email protected] immediately. rtk66 will notify affected players without undue delay in the event of a data breach that is likely to result in a high risk to your rights.
10. Third-Party Links and Services
The rtk66 platform may reference or display content from third-party game studios and payment providers as part of its service. These third parties operate under their own independent privacy policies, which rtk66 does not control. rtk66 is not responsible for the privacy practices of third-party game studios (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, or NetEnt), payment providers (including bKash, Nagad, Rocket, Visa, or Mastercard), or any other external service. We encourage you to review the privacy policy of any third-party service before interacting with it.
11. Minors and Age Restrictions
rtk66 is strictly an adult platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Registration by persons under 21 is prohibited under our Terms and Conditions. Where rtk66 discovers that personal data has been collected from a person under 21, we will delete that data immediately, close the associated account, and refund any deposits made to the originating payment method. If you are a parent or guardian and believe your child has registered with rtk66, please contact [email protected] with the account details and we will act within 24 hours.
12. Changes to This Privacy Policy
rtk66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — for example, a new category of data being collected or a new purpose for processing — rtk66 will notify registered players via the platform or by email to their registered address before the changes take effect. Minor clarifications may be published without advance notice.
The date at the top of this page always reflects when this Privacy Policy was last updated. Continued use of the rtk66 platform following publication of an updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you may request account closure by contacting [email protected].
13. Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rtk66 handles your personal data, please contact our privacy team. All privacy correspondence is treated with strict confidentiality and handled by trained staff. We aim to acknowledge all privacy requests within one business day and to resolve them within 2 business days of receipt.
Email: [email protected]
Play Safe — Your Data, Your Control
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